B2B International Sales Support Specialist
Gorinchem, NL
At Corbion, we exist to champion preservation in all its forms, preserving food and food production, health, and our planet.
Join us at Corbion and become part of a team that’s shaping a sustainable future. Together, we’ll preserve what matters most.
About the Role:
Are you passionate about customer satisfaction and building strong relationships? As a Sales Support Specialist, you’ll be a vital member of our team, collaborating closely with sales managers to deliver seamless service and ensure a positive experience for our customers. From managing orders to optimizing processes, you’ll play a pivotal role in supporting our mission and driving success.
This role is based at our Gorinchem office and reports to the Sales Support Team Lead.
What You'll Do:
- Build strong, collaborative relationships with customers alongside sales managers.
- Ensure a seamless and stress-free purchasing experience for our customers.
- Take a proactive approach to sales support by managing orders from forecast to delivery.
- Analyze order patterns, identify opportunities for improvement, and flag deviations.
- Manage light accounts and provide operational support to sales managers.
- Resolve customer concerns, monitor progress, and ensure follow-up to maintain satisfaction.
- Handle order entry, invoicing, and issuing credits promptly and accurately.
- Maintain up-to-date price information and customer databases.
- Gather and analyze data to optimize processes and drive efficiency.
What We’re Looking For:
We’re seeking a proactive, customer-focused professional who thrives in a fast-paced, collaborative environment. If you’re driven to build strong relationships, solve challenges, and contribute to sustainability, this is the role for you!
Qualifications:
- A passion for delivering exceptional customer experiences.
- A bachelor’s degree in international commerce or relevant experience.
- Previous experience in a customer-facing B2B role.
- Professional fluency in English (German is a plus).
- Full-time available, part-time (32 hours) optional.
- Familiarity with the manufacturing industry is advantageous.
- Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word); SAP experience is a big plus.
- Strong organizational and multitasking abilities with a commercial mindset.
- A team player who thrives in cross-functional environments.
- Ability to commute to our Gorinchem office.
What We Offer:
- A collaborative and inclusive work environment where your voice matters.
- Opportunities to grow your career in an innovative and sustainability-focused company.
- Competitive compensation and benefits tailored to support your well-being.
- The chance to contribute to meaningful projects that make a difference globally.
About Corbion
Corbion is the global market leader in lactic acid and its derivatives, and a leading supplier of emulsifiers, functional enzyme blends, minerals, vitamins, and algae ingredients. We use our unique expertise in fermentation and other processes to deliver sustainable solutions for the preservation of food and food production, health, and our planet. For over 100 years, we have been uncompromising in our commitment to safety, quality, innovation and performance. Drawing on our deep application and product knowledge, we work side-by-side with customers to make our cutting-edge technologies work for them. Our solutions help differentiate products in markets such as food, home & personal care, animal nutrition, pharmaceuticals, medical devices, and bioplastics. In 2023, Corbion generated annual sales of €1,443.8 million and had a workforce of 2,727 FTE. Corbion is listed on Euronext Amsterdam. For more information: www.corbion.com
Corbion does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. All candidates must be submitted by approved Corbion vendors who have been expressly requested to make a submission by our Talent Acquisition team for a specific job opening. No placement fees will be paid to any firm unless such a request has been made by the Corbion Talent Acquisition team and such candidate was submitted to the Corbion Talent Acquisition Team.
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